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Agency account overview
Model, fit, and onboarding at a glance.
Talk to our AM
Use contact when the issue needs more context first.
Facebook agency ad account
Meta setup, ownership rules, and support scope.
Google Ads agency account
MCC setup, verification context, and operating fit.
TikTok agency account
Qualification, onboarding, and support for TikTok Ads.
Management and appeals support
Resolve restrictions and run daily operations.
Optimization and reporting
Improve performance with clear reporting cadence.
Customer-owned model
Who owns what, and who controls access.
Eligibility and compliance
Who we support, and when we decline.
How onboarding works
Steps, documents, handoff, and timing.
Payment and funding
Published payment methods and fee notes.
Support and escalation
Support scope and escalation boundaries.
Resource guides
Open a guide and route to the right next step.
Evaluate providers
Use buyer-safe criteria before onboarding.
Questions before onboarding
Ask these due-diligence questions first.
Google Ads audit checklist
Review structure, billing, and policy signals.
TikTok payment troubleshooting
Fix payment failures and map escalation.
Get quote
Share platform, market, and support context for fit review.
Privacy policy
See how data is used and protected.
Terms of service
Review service boundaries and responsibilities.
No matching page yet. Try “trust”, “quote”, or “resources”.
Facebook recovery path
When a Facebook account is restricted, buyers often jump straight to who can recover it fastest. That skips the harder question: what actually triggered the issue and which part of the account chain is implicated.
Why this capability exists
A disabled ad account and an unavailable boosting option can feel identical to the buyer while requiring different next actions. That is why the first job is to identify whether the issue is policy, payment, verification, or access-linked.
Portcast can support a disciplined recovery process, but the public story cannot imply guaranteed reinstatement or insider resolution. Scope has to be explicit before escalation is credible.
Proof 01
First diagnosis
A disabled ad account and an unavailable boosting option can look similar to the buyer while requiring different next actions.
Use the narrower suspension and boosting-check resources before escalating the wrong issue.
Proof 02
Evidence quality
The fastest path is usually the one with a clear timeline, the notice or enforcement language, and the ownership or funding context already gathered.
That is why this page belongs beside the support and escalation explanation, not outside the trust stack.
Proof 03
Commercial boundary
The job of the commercial site is to explain what support can do, what the client still has to provide, and when escalation is realistic.
If the issue is already live and scoped clearly, the next step is usually management and appeals support or a direct conversation with Portcast.
FAQ
No. The public positioning explains process and scope, not guaranteed reinstatement or insider access.
Bring the timeline, Meta notices, current asset condition, ownership context, and any payment or verification signals that may be connected to the restriction.
Use contact when the issue is live but scope still needs discussion. Use get quote when the request is already structured and ready for fit review.
Next step
Share the restriction type, notices, asset condition, and ownership context so Portcast can judge whether support is realistic and where it should start.